Privacy Policy
Effective Date: 1.1.2025
Mindlook (referred to as “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the “App”). By using the App, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the App.
1. Information We Collect
We may collect the following types of information:
a. Personal Information:
Name
Email address
Phone number
Payment information (if applicable)
b. Non-Personal Information:
Device information (e.g., model, operating system, unique device identifiers)
Log data (e.g., IP address, access times, pages viewed)
Usage data (e.g., features used, interactions within the App)
c. Sensitive Data: We may collect sensitive data such as mental health-related information if you choose to share it. This data is handled with the highest level of security and confidentiality.
2. How We Use Your Information
We use the collected information to:
Provide and maintain the App.
Improve and personalize your experience.
Communicate with you, including responding to inquiries and sending updates.
Process payments and transactions.
Analyze usage patterns to enhance the App’s functionality.
Comply with legal obligations.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information with:
Service Providers: To perform services on our behalf, such as payment processing or data analysis.
Legal Authorities: When required by law or to protect our rights and the safety of others.
Business Transfers: In connection with a merger, sale, or transfer of all or part of our business.
4. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or loss. However, no system can be 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
6. Your Rights
Depending on your location, you may have the following rights:
Access your personal data.
Request correction of inaccurate or incomplete data.
Request deletion of your personal data.
Object to or restrict data processing.
Withdraw consent at any time.
Lodge a complaint with a data protection authority.
To exercise these rights, please contact us at info@mindlook.agency.
7. Third-Party Links
The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties.
8. Children’s Privacy
The App is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected such data, we will take steps to delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective when posted within the App or on our website. Your continued use of the App after changes are posted constitutes your acceptance of the revised Privacy Policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Mindlook Support
Email: info@mindlook.agency
Phone: +90 530 124 6935info@mind